Policy

Privacy Policy

Last Updated: 26 October 2025

San Trains is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following information when you register for our courses:

  • Name, address, email, and phone number
  • Date of birth
  • Emergency contact details
  • Employment information
  • Medical information (if required for course safety)
  • Payment details
  • Course attendance and assessment results

2. How We Use Your Information

We use your information to:

  • Process your course registration and payment
  • Communicate with you about your course
  • Issue certificates upon course completion
  • Meet legal and accreditation requirements (HSE, PHECC)
  • Improve our services
  • Send you course updates and promotional materials (only with your consent)

3. Sharing Your Information

We only share your information with:

  • Accreditation bodies (PHECC, HSE) for certification purposes
  • Payment processors to handle transactions
  • Your employer (only if they sponsored your training and with your consent)
  • Legal authorities when required by law

We will never sell your personal information to third parties.

4. Data Security

We protect your information using:

  • Secure servers and encryption
  • Password protection
  • Limited staff access
  • Regular security updates

5. How Long We Keep Your Data

We retain your information for:

  • Data: Until you unsubscribe or 3 years of inactivity

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Data Protection Commission

To exercise these rights, contact us at: [Email Address]

7. Cookies

Our website uses cookies to improve your experience. You can disable cookies in your browser settings, but this may affect website functionality.

8. Marketing Communications

We will only send you marketing emails if you opt in. You can unsubscribe at any time by:

  • Clicking “unsubscribe” in any email
  • Contacting us at [Email Address]

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy, contact:

San Trains
Email: info@santrains.com
Phone: (+353) 892303761

By using our services, you agree to this Privacy Policy.